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Capri Sun

Capri Sun Reviews

www.caprisun.com
What is your customer experience with Capri Sun?

Capri Sun Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Capri Sun has 1.4 star rating based on 8 customer reviews. Consumers are mostly dissatisfied, reporting spoiled pouches, mold, and leakage with several reports of illness and unresponsive customer service.

Key Takeaways for Future Customers

  • Check each pouch before giving to kids and inspect packaging for leaks or holes.
  • Document and contact customer service promptly if you find spoilage; many cite poor response.

Negative Feedback / Risk Areas

  • Mold and slimy chunks reported inside pouches leading to vomiting and trauma.
  • Unsealed or leaking juices and gray or discolored contents noted in multiple reviews.
  • Poor or nonexistent customer service responses when consumers seek refunds or replacements.
  • Concerns about production hygiene and packaging quality control.

Positive Feedback

Kids generally like the flavor and familiar packaging, though many customers say that positive taste is overshadowed by safety and packaging issues.

View full overview ›

Media from reviews

Capri Sun - Juices are open
Capri Sun - Rotten Juice with Possible Pulp ChunkCapri Sun - Mold in my pouchCapri Sun - Mold in my pouch - Image 2Capri Sun - Mold in my pouch - Image 3Capri Sun - Mold in my pouch - Image 4Capri Sun - Mold in my pouch - Image 5
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Show reviews that mention
box juice respond caprisun video problem phone mold chunks customer
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Monet B Hhi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Juices are open

Capri Sun - Juices are open

Some of the juices arent fully sealed now sure how that happened. Im trying to speak to someone in customer service to receive a new box I purchased Freon Sams Club

Loss:
$10
Pros:
  • Kids love caprisuns
Cons:
  • Today the first time half the box was trash

Preferred solution: Deliver product or service ordered

View full review
Allison F Hvo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rotten Juice with Possible Pulp Chunk

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AI Highlights
  • - Capri Sun Pacific Cooler tasted disgusting and was dark brown with chunks.
  • - It had a slimy chunk of what may be old fruit and concerns about cleaning.
Capri Sun - Rotten Juice with Possible Pulp Chunk

I just opened a Capri Sun Pacific Cooler with the numbers 040500****7300 on the front and W05 L 0 or 0 1 1622. It tasted disgusting; I spit it out and it was dark brown and had little chunks in it.

So I poured it out in a bowl; it has a slimy chunk of what hopefully is old fruit, and it was dark brown.

I don’t know if machines need cleaning. And I hope this was an old piece of fruit; I don’t want to think it could be anything else.

Loss:
$7
Pros:
  • Luckily it was only one package but still gross
Cons:
  • I will not be buying this ever again

Preferred solution: Someone to check the machines or tell me why I almost drank a chunk of slime, now believed to be some type of mold that wound up in the packaging.

User's recommendation: Don’t drink out of the straw, always pour it into a cup first to check contents

View full review
Alicia F Vcq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Mold in my pouch

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AI Highlights
  • - Mold found in Capri Sun bought 3-4 days ago; big chunks in pouch.
  • - Straw stuck; cut pouch open; mold seen; sick and disappointed.
Capri Sun - Mold in my pouch
Capri Sun - Mold in my pouch - Image 2
Capri Sun - Mold in my pouch - Image 3
Capri Sun - Mold in my pouch - Image 4
Capri Sun - Mold in my pouch - Image 5

Found mold in my capri sun that I bought 3-4 days ago my kids drank the rest of the box and this was the last one I went to drink it the straw was getting stuck I went to cut the pouch open and found big chunks of mold I was instantly sick to my stomach and I think this is unacceptable . Ive been drinking capri suns my whole life and this is a first for me . Very disappointed .

Loss:
$4

User's recommendation: Cut the pouch open and dump it in a cup

View full review
Natonya Swd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saraland, Alabama

This product is booty.

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AI Highlights
  • - Bottom is gray instead of clear.
  • - The drink quality worsened.
  • - Customer service text was disrespectful.

First of all WHY IS THE BOTTOM GRAY!! its supposed to be clear!!

Also why does the drink all of a sudden suck. I called to simply ask what happened but yalls pissed customer comment yall sent me via text really did *** me off, first of all treat your customers with respect, second of all FIX YOUR PRODUCT!!

Loss:
$45

Preferred solution: Apology

User's recommendation: Lowk disgusting

View full review
Anonymous
map-marker Reseda, California

Green mold. In package and box

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AI Highlights
  • - Mold was found inside Capri Sun containers and in the packaging.
  • - I have an allergy risk; no one answers the phone; I will share photos online.

There was mold inside the capri sun container and also in the box they were packaged in. The contain package is full of mold.

And I'm allergic to it. No one answers the phone.

I'm gonna submit pictures and put it all over the internet. Hopefully it will help keep consumers aware of this situation.

User's recommendation: Do not purchase

View full review
Tiffany B Ooz

One of your workers gets really high off ECSTASY you guys need to drug test him

AI Highlights
  • - Granite City site visit, overheard him on the phone about ecstasy for sale.
  • - He does four a day to stay woke and was rude.

I was visiting the site in Granite City and I overheard him talking on the phone telling someone to come to the job, that he had ecstasy for sale and that he does 4 a day to keep him woke while working. And he was also very Rude and disrespectful

View full review
Giselle C Yxw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Drank moldy/expired capri sun

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AI Highlights
  • - Tasted odd from a new Capri Sun and poured it into a bowl.
  • - Found a long slimy, condom-looking thing inside; it smelled bad, I threw up.
Drank moldy/expired capri sun
Drank moldy/expired capri sun - Image 2
Drank moldy/expired capri sun - Image 3
Updated by user Nov 11, 2024

They are horrible

Original review Nov 08, 2024

I opened a new package of Capri Sun and drank the first one. It tasted weird, so I cut it open and poured it into a bowl.

It had some long, slimy, condom-looking thing in it, and it smelled really bad.

I threw up from it. I'm absolutely traumatized from this and I would like some type of action taken.

Preferred solution: Money back

User's recommendation: Do not buy them

View full review
1 comment
Guest

Bro I drank a capri sun but it wasn’t bad but kinda not good and with the reviews on here especially yours I’m never gonna get capri suns again any packaging that’s juice and not clear I’d seriously think twice about now I can not imagine watching vegetative mold poor out after taking a bad gulp I would puke so hard

Ashley V Qod

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product

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I had a small hole in each juice box out of three boxes. My son was getting wet and sticky from it every day at school, and I didn't know about it until his teacher told me. It was so embarrassing.

Loss:
$20

Preferred solution: Full refund

User's recommendation: Wouldn’t

View full review
Ufuoma J Ycg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I saw an irritating substance in my caprisun,I have the video

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AI Highlights
  • - I drank Caprisun that went bad despite not expiring.
  • - I have been vomiting since then and am scared to check what is inside.
Updated by user Apr 24, 2025

I’m yet to hear from caprisun because this is bad

Original review Apr 24, 2025

Hi Caprisun, I have a video of me drinking a Caprisun that has gone bad, and it hasn't expired. I've been vomiting since then, and I'm scared to check what exactly is inside. Please respond so the problem doesn't escalate.

Loss:
$350

Preferred solution: A compensation and a treatment for my stomach because I’ve been vomiting ever since and having stomach pain

View full review
Ufuoma J Ycg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

It’s wrong

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AI Highlights
  • - Drank a Capri Sun that was spoiled though not expired.
  • - Has been vomiting since then.
  • - Is afraid to check what exactly is inside.

Hi caprisun, I have a video of me drinking a caprisun that has gone bad, and it hasn't expired. I've been vomiting since then, and I'm scared to check what exactly is inside. Please respond so the problem doesn't escalate.

View full review
Dee G Qzi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible customer service

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Found mold in juice pouches. No one answers phones.

Rep just stopped responding. Now Im really pissed my kids drink these juices

Loss:
$10

Preferred solution: Full refund

View full review

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